Recertifying Your Employees
Re-Certifying users who you’ve already provided training through your Training Manager account is convenient and super simple!
There are two ways to re-certify users:
Re-Certify a Single User
When one of your users completes a training course, a new “Re-Certify” button will appear next to that user in the Enrolled Users table.
Simply click on the Re-Certify button next to the user, and you’ll be presented with a prompt asking you if you’re sure that you want to re-certify the user and that a registration will be used. Once you confirm, the user’s course status will be cleared so they can re-take the course, and a registration will be deducted from your account.
If your user was added with an email address, they’ll receive an email notification letting them know they’ve been enrolled in the course again for re-certification.
If the user was added with the “No Email” option, you can let them know they’ve been re-enrolled and they can log into their accounts with their existing credentials to complete the course.
Re-Certify All Employees
When one or more users have completed their course, a green Re-Certify All Employees button will appear below the product selection area. This button works the same way as the single re-certify button, except it applies to ALL users in your account who have completed the course.
As with the individual Re-Certify button, once clicking the proceed button in the prompt, all users’ course status’ will be cleared, and the number of registrations will be deducted from your account equal to the number of users you’re re-certifying.
Users who were added with an email address will receive an email notification letting them know they’ve been enrolled in the course again for re-certification.
For those who were added using the “No Email” option, you can let them know they’ve been re-enrolled, and they can log into their accounts with their existing credentials to complete the course.